gg bajar Privacy Policy
Here is gg bajar's complete and transparent explanation of what personal data is collected, why it is collected, and how it is protected.
This privacy policy applies to all users of the gg bajar platform. When you use our website, open an account, or use any of our services, you are considered to have accepted the terms of this policy. This document works alongside our Terms and Conditions and both should be read together.
We believe transparency about data is the foundation of a healthy relationship. That is why this policy is written in plain language — explaining what data we collect, why we collect it, and how it is protected.
1. What Data We Collect
gg bajar collects certain data needed to register and manage your account. The different types of data are described below:
1.1 Registration and Identity Data
- Full name and date of birth
- Email address and mobile number
- Password (stored in encrypted form)
- National ID or passport number (for identity verification)
1.2 Financial and Transaction Data
- Deposit and withdrawal history
- Details of payments made via bKash, Nagad, Rocket, Upay, or bank transfer
- Last four digits of your mobile wallet number (the full account number is not stored)
1.3 Usage Data
- IP address, browser version, and operating system
- How long you spent on the site and which pages you visited
- Game history and betting activity
- Device identification data (Device ID)
1.4 Cookie and Tracking Data
We use cookies to improve site performance and personalise your experience. For more details about cookies, see section 7 of this policy.
2. Purpose of Data Use
Data collected on gg bajar is used only for the specific purposes listed below. It is not used for any other purpose.
2.1 Account Management
Data is used to create and maintain your account, confirm your identity, and ensure secure login.
2.2 Transaction Processing
Financial data is needed to process deposit and withdrawal requests accurately and promptly. This data is essential to ensure funds are sent to the correct account via bKash, Nagad, Rocket, Upay, and bank transfer.
2.3 Customer Support
Account data is used to help our 24/7 live chat and email support team resolve your issues quickly. This data helps us provide service in both Bengali and English.
2.4 Responsible Gaming
gg bajar believes in responsible gaming. This data is used to monitor user gaming activity and, where needed, set limits or offer support. Visit the Responsible Gaming page to learn more.
2.5 Service Improvement
Usage data is used to analyse site performance, plan new features, and improve the user experience.
2.6 Fraud Prevention and Security
Data is used as part of our security measures to detect account misuse, suspicious transactions, and unauthorised access.
3. Data Sharing with Third Parties
gg bajar does not sell your personal data or share it with third parties for advertising. However, certain data may be shared in the limited circumstances below:
3.1 Payment Processors
Only transaction-related data is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete deposits and withdrawals. These partners follow their own data protection policies.
3.2 Game Software Providers
Minimal session data is exchanged with providers such as Evolution, Pragmatic Play, JILI, and PG Soft as needed to run game sessions. Personal identity data is not included in this sharing.
3.3 Legal Requirements
If we are required by a court order or legal obligation to provide data to authorities, only the minimum necessary data will be shared in those circumstances.
3.4 Analytics and Security Services
Anonymous and aggregated data may be shared with trusted technology partners to measure site performance and maintain cybersecurity — no individual can be identified from this data.
4. Data Protection Measures
gg bajar has put in place multiple technical and administrative measures to protect your data.
4.1 Encryption Technology
The site uses an SSL (Secure Sockets Layer) certificate. All data exchanged between your browser and our servers is encrypted, so no one can read it in transit. Passwords are never stored directly — they are always kept as encrypted hashes.
4.2 Access Controls
Only authorised staff can access your sensitive data. Every access is logged and regularly audited.
4.3 Two-Step Verification (OTP)
OTP verification during account login and transactions provides an extra layer of security. This is effective in preventing unauthorised access.
4.4 Security Monitoring
Our security team monitors systems around the clock. If suspicious activity is detected, immediate action is taken and the relevant user is alerted if needed.
4.5 Data Retention Period
Necessary data is kept while your account is active. After an account is closed, some data may be retained for a set period as required by law, after which it is securely deleted.
5. Your Rights and Controls
As a gg bajar user, you have certain rights over your own data, which we respect.
5.1 Right to Access Your Data
You can request to see the data gg bajar holds about you at any time. Contact the support team and they will provide a summary of your profile information.
5.2 Right to Correct Your Data
If your data contains an error, you can request a correction through the support team. The necessary correction will be made after your identity is confirmed.
5.3 Right to Close Your Account
You can close your account at any time. Contact the support team and they will assist you through the necessary steps. However, your transaction history may be retained for a set period as required by law.
5.4 Right to Stop Promotional Communications
If you do not want to receive emails or messages about bonuses and offers, you can contact the support team at any time to stop this service. It will not affect your main account services.
6. Minor Protection Policy
gg bajar strictly prohibits anyone under the age of 21 from opening an account or using the platform. Age is verified during registration and, where there is doubt, a national ID or birth registration document may be requested.
If we find that a minor has opened an account using false information, that account is closed immediately and the relevant data is securely deleted. Learn more about our platform's identity and purpose.
7. Cookie Policy
Cookies are small text files stored in your browser. gg bajar uses the following types of cookies:
7.1 Essential Cookies
These are necessary for the site to function correctly. They are used to maintain login sessions, verify security tokens, and remember language preferences. They cannot be disabled.
7.2 Performance Cookies
These cookies collect information about which parts of the site are used most and how long pages take to load, helping us improve the service. The data collected is anonymous.
7.3 Cookie Controls
You can manage cookies from your browser settings. However, disabling essential cookies may cause some site features to stop working correctly.
8. Policy Changes and Updates
gg bajar may update this privacy policy when needed. If there are significant changes, users will be notified via their registered email or through the platform.
The date of each update will be shown on this page. Continued use of the platform after a change is considered acceptance of the new policy. We therefore recommend reading this page regularly.
9. Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact our support team. We provide support 24/7 in both Bengali and English.
Contact Methods
- Live Chat: Click the chat icon at the bottom right of the site
- Email: [email protected]
Data-related requests are usually responded to within business days of receipt. For more general questions, you can also visit our FAQ page.